Store Programme Manager
My client is number one in their industry (retail related), a fast growing business which in Europe has registered double digit growth for the past 5 years consecutively. For the UK territory, one of the largest in potential, we are looking for a Store Programme Manager. The growth last year was more than 100% and we expect strong double digit growth for the years to come, targeting retail chains, large distributors and other segments of interest such as mobile operators.
SUMMARY:
The Store Programme Manager will provide sales and operations support for one of our client's key accounts (electronics) in order to ensure a high quality customer experience.
RESPONSIBILITIES:
* Collaborate with Business Development Manager in order to ensure a high quality customer experience for the client
* Demonstrate end to end project management skills within a complex retail operation, including product roll outs, product replenishments, and special projects.
* Proactively understand and report on the key account order trends, replenishment needs, and store refits.
* Ensure that the client has the right products in the right places at the right times.
* Visit the retail store locations to support product maintenance, retail store personnel training, troubleshooting initiatives, and the resolution of product and customer issues.
* Support major product roll outs and tests including the coordination of printed materials, the management of product tests and replenishments, communication with key stakeholders, and the oversight of the servicing partner.
* Ensure successful on time delivery of the products in sync with the roll out programs.
* Develop frequent and consistent communication with key management, including oversight of monthly summary of orders delivered.
* Gather and report on the clients power up needs for retail products on display.
* Learn total business and provide recommendations for process improvement, including inventory management, product roll outs, store personnel training, and overall customer support.
* Assist Business Development Manager with quotes and pricing.
EDUCATION AND EXPERIENCE:
* University degree preferred.
* Minimum of three years experience in a project management capacity, preferably within a retail environment
* Adept at conducting analytical research and reporting on product trends and customer needs.
* Proficient with Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
* Competent using databases and software relevant to project management.
* Effective interpersonal and communication skills, including the ability to interface with personnel at all levels and across various functions, both written and verbally
* Strong problem solving skills and commitment to customer service.
* Able to work both independently and in a team-oriented, collaborative environment.
* Able to effectively prioritize and execute tasks in a high-pressure environment.
* Able to adapt to shifting priorities, demands, and timelines promptly and efficiently.
* Able to defuse tension among project team members, should it arise.
* Able to bring projects to successful completion through organization and people skills.
* Able to travel across UK in order to support the business needs of the key account.
* Able to work effectively from a home office.
Tag : store programme manager jobs, supplies programme manager jobs, market programme manager jobs, stored programme manager salary, stored programme manager job descriptionstored programme director jobs, stored programme manager resume, stored programme manager positions, stored programme manager duties, stored programme manager jobs pl sql, store programme manager jobs job search
No comments:
Post a Comment