WWF Indonesia : Contact Center Officer Job Vacancy January 2011

Contact Center Officer, code : CCO

With requirement :

- Graduate preferably with a degree in Communication

- Minimum 3 years experiences supervising call center agents

- A mature individual who is able to work with minimal supervision and is resourceful

- Computer literate and good command of English

- Pleasant disposition with good interpersonal skills, hard working, innovative, team player and committed

Responsibilities such as :

1. Supervise Contact Center function to help Supporter Relation Management Division to achieve its target on recruitment and retention

2. Supervise Contact Center function to help Marketing & Communication Department to achieve its target

3. Develop and implement Contact Center strategic plan under supervision of Retention & Supporter Service Coordinator

Interested candidates are encouraged to send application letternot later than 2 (two) weeks after this advertisement to: vacancy.wwf@gmail.com

Please put the vacancy code as subject and only shortlisted will be procees